Duties: Manage IS2000 Portfolio for US/CA
Financial: Manage recurring budget / project budget Coordinate with PRO and ITS admin on PO's, SOW's, PRO contracts Timesheet Tracking / approval for L3 resources Spend report / management Project Oversight:
Needs to be aware of Good documentation practices, and working in GxP environment.
New Projects - Provide budget estimates (from L3 resources and NAAMS team if L3's too loaded with projects) Secure funding for projects with business, ITS, etc. Get PO's/PRO assignments created as needed.
Review new.existing requests with business (weekly meeting with US/CA Business) Manage L3 BA's work assignments and prepare work estimates as needed.
Manage L3 BA's during projects, identify risks/issues to project or timelines – communicate with Business.
Work with or serve as IPL for some IA related projects.
New Demands (NAAMS) and Service Now
Attend weekly SAP Change Governance Board (NAAMS), representing all IA related changes (enhancements, projects, incidents) Assess IA impact for other changes at CM Governance Board Service Now reviewer/approver for all NAAMS and L3 requests for IA. (approve requests and verify that all work completed and is GxP compliant for release).
Weekly meetings with NAAMS to coordinate new/existing enhancements (prioritize with business guidance) Create demand in PRCM for enhancements and New Projects (assigned to NAAMS or self) Enter demands into IP Database (for Business visibility) for IS2000 related tasks for IA Update IP Database weekly with changes/status, obtain status updates from NAAMS and L3's Assign tasks to NAAMS or L3 BA's (project related). L3 ABAP assigned for projects with L3 BA's..
Documentation: (this can vary week to week depending on project/enhancement documentation)
CRQ's – Review/approve demands and Incidents.
Responsible for review/approval of all ITS related documents (URS, FS, DS, SIT, UAT, UAT Report, System Criticality Assessments, etc.) for NAAMS enhancements and L3 projects.
Approve all RLM's for move to production (ensuring GxP compliance) Ensure BQR's and VEX are involved properly on projects
Serve as Platform Lead/System Owner for IS2000 supporting IA (MM, PP, QM, WM).
Provide technical input / expertise for IA related areas to NAAMS, L3's as needed Address questions from business about potential IS2000 functionality (what if scenarios) Primary point of contact for IA IS2000 support and applications for Toronto and Swiftwater
Audit Support/Compliance Support
Primary IS2000 contact participating in Audits (as needed).
Provide Information / Reports as needed in support of local, FDA and other country audits. (bring in additional support as needed) IA contact for ITS responses to CAPA's, deviations, etc. Responsible for planning corrective actions as needed from IT perspective
Outage Notification / Management
Planned outage Management – communicate all planned outages to business community (Swift and Toronto) Client Re-fresh (point of contact for IA for reviewing and ensuring IA impact on system refreshes Unplanned outages – communicate with business regarding inpacts of unplanned outages and impact
Project Management Skills
Experience working in MM, PP, QM and WM Modules
SAP ECC 6.0
10+ yrs SAP experience
Lead Development and implementation teams experience