The Systems and Process (S&P) team is a dedicated, centralized group that provides strategic consultation, technical consultation, and internal customer service for Gilead’s Development Operations team. The team promotes excellence in standards, processes, analytics, and business intelligence for the benefit of client and patients everywhere.
This position will serve as a Senior Project Manager within the S&P team and is responsible for the project management of procedural documentation and quality control within the organization. Collaborating cross-functionally and with all levels of the organization, well-suited candidates will combine strong program & project management, interpersonal, and stakeholder management skills to drive the identification, documentation, and adoption of best practices throughout client. In this role, the candidate will support the PMO Director with tactically managing day to day their assigned projects, providing project execution, and leveraging project management best practice to facilitate the project teamwork. This role will work with the PMO Director to execute the project management function to support Development Operations initiatives. The ideal candidate is experienced in running small to midlevel global programs, including managing resources in a matrix environment. This person will have a high degree of emotional intelligence, strong strategic thinking, problem-solving expertise, experienced stakeholder management, very collaborative, motivated, and self-directing. Essential Functions: • Provide expert direction and guidance to the project team during the execution of procedural documentation, project management, stakeholder management, and process improvement activities in conjunction liaise with cross-functional stakeholders and subject matter experts • Perform independently as executing Senior Project Manager, including creating and managing project artifacts (i.e. Microsoft project plans, action items, meeting minutes, presentations, excel spreadsheet data, etc). • Ensures the business objectives are clear and actionable to provide the project team with momentum and context while defining scope leading to detailed requirements and work breakdown structure. • Perform content review and quality control for a portfolio of documents to drive alignment with client policies and best practices • Propose and implement plans to resolve complex issues and execute corrective actions • Drive continued team progress on multiple projects during and between meetings • Determine actions required to achieve team goals and leverage project staff accordingly • Assist with staff alignment with organizational priorities • Synthesize complex data and present findings clearly to director level. • Collaborate with key stakeholders to assess process alignment and prioritize revisions as necessary to ensure continued relevance and applicability • Support budget creation and resource allocation decision-making within the organization • Advise on the development and delivery of internal training materials on an as-needed basis • Drive standardization and the adoption of best practices across the Development Operations organization Knowledge, Experience & Skills Essential: • Bachelor’s Degree • Excellent program and project management, consensus-building, and leadership skills • Fluency in Microsoft Office suite (including Visio, Project, and Excel) • Excellent ability to communicate across the organizational hierarchy and cross-functionally • Experience managing teams in business operations or technical processes environment • Exceptional ability to manage changing priorities and ambiguity Desirable: • 10+ years of relevant experience with a Bachelor’s Degree • 8+ years of relevant experience with a Master’s Degree • PMP Certification • Familiarity with highly regulated industry environments or drug development • 2+ years of experience in the biotechnology or pharmaceuticals industry • Experience with Business Analysis process and techniques • Experience with Lean, Six Sigma or other process improvement methodologies • Experience managing and collaborating with virtual or remote teams