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Description: The Client's Outsourcing COE mission is to partner with Client stakeholders to develop and deliver the client outsourcing strategy and drive sustainable value through clients outsourcing relationships while mitigating the associated risks. The COE leads the development and ...

Job Description

Description:
  • The Client's Outsourcing COE mission is to partner with Client stakeholders to develop and deliver the client outsourcing strategy and drive sustainable value through clients outsourcing relationships while mitigating the associated risks.
  • The COE leads the development and implementation of governance infrastructure to ensure the achievement of short term and long term outsourcing objectives and establishes the enterprise risk mitigation strategy for outsourced activities across the enterprise.
  • Team members in the COE work with internal stakeholders and business support functions to ensure that Service Providers are meeting the needs of the business and delivering the contracted value to Client. 
Role Summary 
  • The Outsourcing Contract Specialist for Technology supports the Outsourcing COE and internal stakeholders by providing oversight and governance of Outsourcing suppliers and the outsourced contractual arrangements for ITO services.
  • Under the direction of the Associate Director of OCOE, the Outsourcing Contract Specialist oversees OCOE’s strategic vendors and executes Contract Management activities for assigned outsourcing engagements including contract changes, issue resolution, contract clarifications as part of provisioning and delivering the COE’s outsourcing governance shared services model.